The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 03, 2023
Filed:
Nov. 11, 2020
Express Scripts Strategic Development, Inc., St. Louis, MO (US);
Amit K. Bothra, St. Louis, MO (US);
Pritesh J. Shah, Paramus, NJ (US);
Christopher G. Lehmuth, St. Louis, MO (US);
Bradley D. Flynn, St. Louis, MO (US);
Varun Tandra, Teaneck, NJ (US);
Express Scripts Strategic Development, Inc., St. Louis, MO (US);
Abstract
A computer-implemented method includes generating an intervention model for a population of users based on engagement data indicating successfulness of prior interventions for each of the population of users. Each prior intervention corresponds to one of multiple engagement channels, and the intervention model includes multiple channel-specific models. The method includes supplying data related to a first user as input to the intervention model to determine multiple channel-specific intervention expectations. Each channel-specific intervention expectation indicates a likelihood that the first user will take action in response to an intervention being executed using the corresponding engagement channel. The method includes determining a likelihood of a gap in care for the first user, and in response to the gap in care likelihood exceeding a minimum threshold, selecting a first intervention according to the channel-specific intervention expectation that has a highest determined value, and scheduling the selected first intervention for execution.