The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 03, 2023

Filed:

Jun. 04, 2020
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Danish Contractor, New Delhi, IN;

Nikhil Verma, Nagar Haveli, IN;

Harshit Kumar, New Delhi, IN;

Sachindra Joshi, New Delhi, IN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/56 (2020.01); G06Q 10/10 (2012.01); G06F 16/9032 (2019.01); G06F 16/93 (2019.01); G06N 5/04 (2006.01);
U.S. Cl.
CPC ...
G06F 40/56 (2020.01); G06F 16/90332 (2019.01); G06F 16/93 (2019.01); G06N 5/04 (2013.01); G06Q 10/10 (2013.01);
Abstract

Methods, systems, and computer program products for generating dialog system workspaces are provided herein. A computer-implemented method includes obtaining (i) a set of policy documents and (ii) a set of initial questions; identifying at least one of the policy documents in the set of policy documents that is relevant to answering a given one of the initial questions in the set of initial questions; generating, based at least in part on an analysis of said identified policy document, (i) at least one follow-up question to said given initial question and (ii) two or more candidate answers to said at least one follow-up question; generating a dialog tree comprising at least (i) a parent node corresponding to the at least one follow-up question and (ii) child nodes corresponding to the two or more candidate answers; translating the dialog tree into a dialog workspace; and deploying the dialog workspace in an intelligent dialog system.


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