The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 27, 2022
Filed:
Dec. 13, 2019
Applicant:
Sap SE, Walldorf, DE;
Inventor:
Yang Peng, Pleasanton, CA (US);
Assignee:
SAP SE, Walldorf, DE;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 20/00 (2019.01); G06N 5/04 (2006.01); H04M 3/22 (2006.01); G06N 5/00 (2006.01); G06N 20/10 (2019.01); G06N 20/20 (2019.01);
U.S. Cl.
CPC ...
G06N 20/00 (2019.01); G06N 5/04 (2013.01);
Abstract
Calls received by a data center that are associated with a request are monitored. Features are subsequently extracted from the monitored calls so that a machine learning model may use such features to determine that the request will cause the data center to malfunction. The machine learning model can be trained using data derived from a transaction log for the data center. At least one correction action to prevent the data center from malfunctioning can then be initiated in response to such determination. Related apparatus, systems, techniques and articles are also described.