The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 20, 2022

Filed:

Oct. 26, 2020
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Thomas Woodley Brotherton, Temecula, CA (US);

Vamsi Krishna Madala, San Diego, CA (US);

Teja Chava, San Diego, CA (US);

John Gerald Ferguson, San Francisco, CA (US);

Hnin Haymar, San Diego, CA (US);

Betsy Cherian, Poway, CA (US);

Eun-Sook Watson, San Diego, CA (US);

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/00 (2006.01); H04L 9/40 (2022.01); H04L 67/10 (2022.01); H04L 67/53 (2022.01);
U.S. Cl.
CPC ...
H04L 63/20 (2013.01); H04L 63/02 (2013.01); H04L 67/10 (2013.01); H04L 67/53 (2022.05); H04L 63/0272 (2013.01); H04L 63/0281 (2013.01);
Abstract

An example embodiment performed by a scoped software application executable on a computing device of a computational instance of a remote network management platform may involve: requesting and receiving, from an application database associated with a third-party software application, alert rules that trigger alerts when associated events occur in a managed network; receiving data representing selection of a set of the alert rules and, based on the data, requesting and receiving, from the application database, a set of past alerts that have been triggered by the set of the alert rules; using mapping data to map fields of the set of the past alerts to fields of a sample security incident record; displaying a preview region including the sample security incident record; using the mapping data to create security incident records that map to the set of the past alerts; and writing, to a security incident database, the security incident records.


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