The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 20, 2022
Filed:
Apr. 13, 2021
The Toronto-dominion Bank, Toronto, CA;
THE TORONTO-DOMINION BANK, Toronto, CA;
Abstract
There is provided a system and method to direct processing of orders to improve processing resource usage. QOS statistics relative to wait times and/or processing times or other measures of busyness may be maintained relative to physical office or branch locations where customers attend to have orders processed. QOS measures may be defined relative to these statistical measures of busyness that predict future busyness at respective locations. The QOS measures may be provided to a customer, such as in association with an order ahead application, to recommend to the customer to attend at a location that is less busy thereby distributing processing requests (orders) to less busy locations and better utilize resources.