The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 20, 2022

Filed:

Aug. 30, 2018
Applicant:

Qualtrics, Llc, Provo, UT (US);

Inventor:

Milind Kopikare, Draper, UT (US);

Assignee:

Qualtrics, LLC, Provo, UT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); H04L 51/02 (2022.01); G06N 20/00 (2019.01); G06N 5/04 (2006.01); G06F 40/30 (2020.01); G06F 40/35 (2020.01); G06N 5/00 (2006.01); G06N 7/00 (2006.01); G06N 3/04 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0203 (2013.01); G06F 40/30 (2020.01); G06F 40/35 (2020.01); G06N 5/041 (2013.01); G06N 5/046 (2013.01); G06N 20/00 (2019.01); G06Q 30/0282 (2013.01); H04L 51/02 (2013.01); G06N 3/0454 (2013.01); G06N 5/003 (2013.01); G06N 7/005 (2013.01);
Abstract

The present disclosure is directed toward systems, methods, and non-transitory computer readable media for generating conversational survey questions. The systems and methods analyze a received survey question response to identify characteristics of a survey response, including topics and other response features. For example, the systems can determine a sentiment associated with a given product or service that a respondent expresses within a response. Based on the determined sentiment, and further based on a set of logic rules received from a survey administrator, the systems and methods generate provide conversational follow-up questions associated with the identified product or service.


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