The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 20, 2022
Filed:
Sep. 26, 2019
Townsend Street Labs, Inc., San Francisco, CA (US);
Rajhans Samdani, Belmont, CA (US);
Ankit Goyal, Daly City, CA (US);
Pierre Rappolt, San Francisco, CA (US);
Emily Yidan Wang, San Francisco, CA (US);
Pratyus Patnaik, Los Altos, CA (US);
William S. Potter, San Francisco, CA (US);
Suchit Agarwal, Jersey City, NJ (US);
OKTA, INC., San Francisco, CA (US);
Abstract
A system stores resources such as text articles, videos, and so forth for an organization. During operation, the system receives a query and provides a response. During initial use of the system, there is little or no historical data available to help determine which resource is most relevant to a particular query. In this 'cold-start' situation, the system determines attributes associated with a user account of the user making the query. The query is used to search a data store and retrieve a set of resources based on a term match with the query and to find the resources which correspond to the attributes of the user account. This allows the system to provide simplified output that is more likely to be relevant to that particular user in the 'cold-start' situation.