The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 13, 2022

Filed:

Dec. 30, 2019
Applicant:

Bmc Software, Inc., Houston, TX (US);

Inventors:

Eynan Drori, Kibbutz Hulata, IL;

Sudhir Sangra, Pune, IN;

Assignee:

BMC Software, Inc., Houston, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/36 (2006.01); G06F 16/23 (2019.01);
U.S. Cl.
CPC ...
G06F 11/3612 (2013.01); G06F 11/3616 (2013.01); G06F 16/2379 (2019.01);
Abstract

A method for troubleshooting abnormal behavior of an application hosted on a networked computer system. The method may be implemented by a root cause analyzer. The method includes tracking a single application performance metric across all the clients of an application hosted on a networked computer system and analyzing an aggregated application based on the single application metric. The method involves determining outlier client attributes associated with an abnormal transaction of the application and ranking the outlier client attributes based on comparisons of historical and current abnormal transactions. The method associates one or more of the ranked outlier client attributes with the root cause of the current abnormal transaction. Association rule learning is used to associate one or more of the ranked outlier client attributes with the root cause.


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