The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 06, 2022

Filed:

Oct. 22, 2020
Applicant:

Ricoh Company, Ltd., Tokyo, JP;

Inventors:

Takashi Hasegawa, Kanagawa, JP;

Mayu Hakata, Kanagawa, JP;

Takeshi Horiuchi, Tokyo, JP;

Assignee:

RICOH COMPANY, LTD., Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 67/141 (2022.01); G06Q 30/02 (2012.01); G06Q 30/00 (2012.01); G06Q 10/06 (2012.01); G06Q 30/06 (2012.01); H04L 65/1069 (2022.01); G06Q 50/14 (2012.01);
U.S. Cl.
CPC ...
H04L 67/141 (2013.01); G06Q 10/063112 (2013.01); G06Q 30/016 (2013.01); G06Q 30/0281 (2013.01); G06Q 30/0613 (2013.01); H04L 65/1069 (2013.01); G06Q 50/14 (2013.01);
Abstract

A communication terminal includes circuitry configured to: perform first transmission of connection request information indicating a connection request to a first explainer terminal that preferentially responds to the connection request from the communication terminal provided in an unmanned store; and receive response information indicating a response of connection availability from the first explainer terminal. The circuitry is further configured to perform second transmission of the connection request information to a second explainer terminal that does not preferentially respond to the connection request from the communication terminal provided in the unmanned store, when the circuitry receives the response information indicating that connection is unavailable from the first explainer terminal, or when the circuitry receives from the first explainer terminal no response information indicating whether the connection is available within a certain time period after the first transmission of the connection request information.


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