Method and system for determining root-cause diagnosis of events occurring during the operation of a communication network

Abstract

The invention concerns a method and a system for determining root-cause diagnosis of events occurring during the operation of a communication network comprising monitoring time signals representative of the operation of the network to detect the occurrence of an event relative to the network traffic, and for each detected event, during the duration of said event obtaining distributions of data on several dimensions of the network linked to said event, automatically determining an event root-cause diagnosis of the detected event, called single event diagnosis, comprising at least one element of said distributions, an element being a value taken by a network dimension having a contribution in said distributions of data, the single event diagnosis determination using rules of business logic configuration organized hierarchically, which are applied according to said hierarchy to select at least one element of said distributions, the selection of more than one element comprising machine learning clustering.