The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 06, 2022
Filed:
Aug. 14, 2020
Bank of America Corporation, Charlotte, NC (US);
Bharathiraja Krishnamoorthy, Plano, TX (US);
Emad Noorizadeh, Plano, TX (US);
Ravisha Andar, Plano, TX (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
An artificial intelligence ('AI') system for tuning a machine learning interactive voice response system is provided. The AI system may perform analysis of outputs generated by the machine learning models. The AI system may determine an expected model output for a given test input. The AI system may determine accuracy, precision and recall scores for an actual output garneted in response to the test input. The system may determine performance metrics for interim outputs generated by individual machine learning models within the interactive voice response system. The AI system may replace malfunctioning models with replacement models.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile