The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 06, 2022

Filed:

Jun. 02, 2020
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Venkata R. Bhimireddy, Charlotte, NC (US);

Sandeep Verma, Haryana, IN;

Srinivas Dundigalla, Charlotte, NC (US);

Pavan Chayanam, San Francisco, CA (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06N 5/04 (2006.01); G06N 20/00 (2019.01); G06F 11/34 (2006.01); G06F 11/30 (2006.01);
U.S. Cl.
CPC ...
G06N 5/04 (2013.01); G06F 11/004 (2013.01); G06F 11/3006 (2013.01); G06F 11/3495 (2013.01); G06N 20/00 (2019.01);
Abstract

A crash prediction computing system includes a machine learning module capable of analyzing data logs associated with each of a plurality of services or applications to identify and categorize every error, exception, and/or crash, such as those resulting from client system interactions based on crash type, customer profile type, customer screen navigation flow, time or crash. The machine learning algorithms continuously train the crash prediction models for each crash category with associated client computing system navigation flow. The crash prediction computing system applies each model before each screen/activity navigation to predict whether the next move will result in an error, exception or crash, and for each predicted error, exception, or crash, automatically implement alternate route functionality to arrive at a desired target.


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