The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 06, 2022

Filed:

Dec. 19, 2019
Applicant:

General Electric Company, Schenectady, NY (US);

Inventors:

Arindam Baral, Bangalore, IN;

Nagendra Perugupalli, Bangalore, IN;

Manohar Swamynathan, Bangalore, IN;

Abhishek Narain, San Ramon, CA (US);

Assignee:

General Electric Company, Schenectady, NY (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/28 (2019.01); G06F 16/2457 (2019.01); G06N 5/02 (2006.01);
U.S. Cl.
CPC ...
G06F 16/285 (2019.01); G06F 16/24578 (2019.01); G06F 16/287 (2019.01); G06N 5/02 (2013.01);
Abstract

The example embodiments are directed to a system and method that applies knowledge developed by a subject matter expert with respect to a physical asset. In one example, the method includes receiving knowledge and issue resolution information developed of subject matter experts in association with historical issues for an asset, generating a plurality of data clusters for the asset based on the knowledge, wherein each historical issue of the asset is mapped to a cluster and includes a plurality of resolutions for the issue, receiving a new issue and new issue information, and processing the new issue by extracting keywords from the new issue information and assigning the new issue to a data cluster from among the plurality of data clusters based on the extracted keywords, and outputting, to a display, a cause of the new issue and potential solutions for the new issue.


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