The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 29, 2022

Filed:

May. 28, 2020
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Christopher P. Smith, Marvin, NC (US);

David J. Dietrich, Charlotte, NC (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 40/00 (2012.01); G06Q 20/40 (2012.01); G06Q 20/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 20/4016 (2013.01); G06Q 20/10 (2013.01); G06Q 20/4014 (2013.01);
Abstract

Intraday alert volume adjustment based on risk parameters is disclosed. A set of alerts associated with user transactions can be displayed to one or more human reviewers for processing. The set of alerts can be analyzed to determine whether or not the volume of alerts exceeds a threshold capacity level, which is based on a number of human reviewers available to process alerts. If the volume of alerts exceeds the threshold capacity level, alerts in the set of alerts can be prioritized based on risk in descending order and displayed to the human reviewers. In one instance, alerts below a threshold can be hidden from view of the human reviewers and optionally automatically approved. Further, prioritization can be performed dynamically as new alerts are added to the set.


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