The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 29, 2022
Filed:
Dec. 19, 2019
Beijing Didi Infinity Technology and Development Co., Ltd., Beijing, CN;
Jinjian Zhai, Union City, CA (US);
Abstract
Methods, systems, and apparatus, including computer programs encoded on computer storage media, for automatically adjusting strategies. One of the methods includes: determining one or more characteristics of a plurality of complaints, wherein each of the complaints corresponds to an order; classifying the plurality of complaints into a plurality of categories based on the one or more characteristics by using a trained classifier; selecting a category from the plurality of categories based on a number of complaints in the selected category; from a group of strategies each associated with one or more conditions and one or more actions, identifying a candidate strategy causing the complaints of the selected category, wherein the one or more actions are executed in response to the one or more conditions being satisfied; and optimizing the candidate strategy using a reinforcement learning model at least based on a plurality of historical orders.