The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 29, 2022
Filed:
Nov. 16, 2021
International Business Machines Corporation, Armonk, NY (US);
Shikhar Kwatra, San Jose, CA (US);
Smitkumar Narotambhai Marvaniya, Bangalore, IN;
Caleb Miles, Columbia, MO (US);
Clement Decrop, Arlington, VA (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Classification and visualization of user interactions with an interactive computing platform is provided by applying machine learning (ML) model(s) to user transcripts, the ML model(s) trained to classify interactions with an interactive computing platform, the user transcripts including user interactions between users and the interactive computing platform in progression of the users through tasks based on the user interactions, where the applying classifies the user interactions and identifies features of the user interactions, and building and providing a graphical user interface (GUI) of graphical elements for display on a display device, the graphical elements presenting visualizations of the user interactions and the identified features thereof relative to the tasks and progression of the users therethrough, the GUI including, for each of the tasks, a respective task element that reflects identified features of a set of user interactions of user(s) in progressing through that task.