The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 22, 2022
Filed:
Mar. 27, 2019
Accenture Global Solutions Limited, Dublin, IE;
Chung-Sheng Li, San Jose, CA (US);
Emmanuel Munguia Tapia, San Jose, CA (US);
Jingyun Fan, Berkeley, CA (US);
Cynthia Michelle Barrera, San Antonio, TX (US);
Scott Gillette, San Antonio, TX (US);
Colin Connors, Campbell, CA (US);
Kayhan Moharreri, San Jose, CA (US);
ACCENTURE GLOBAL SOLUTIONS LIMITED, Dublin, IE;
Abstract
Examples of cognitive procurement are described. In an example embodiment, procurement-specific data sources associated with at least one of a process, an organization, and an industry relevant for procurement operations are monitored. From the monitored procurement-specific data, an operation behavioral pattern is identified. Subsequently, a behavior model of an order is constructed using the operation behavioral pattern and a pre-existing behavior model library. A procurement interaction indicating a query for processing the order is received from a user. The order is tracked by the cognitive order concierge. Using the behavior model, a potential event relating to the order is predicted, the potential event being indicative of an issue affecting the order. Accordingly, the issue affecting the order is proactively remediated to automatically troubleshoot the order. In an example, the user is notified as per the remediation requirement.