The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 22, 2022

Filed:

Aug. 15, 2019
Applicant:

Royal Bank of Canada, Montreal, CA;

Inventors:

Carolyn Liang, Toronto, CA;

Hannah McIsaac, Toronto, CA;

Jane Lor, Toronto, CA;

Sheldon Ho, Toronto, CA;

Assignee:

ROYAL BANK OF CANADA, Toronto, CA;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 5/02 (2006.01); G06Q 30/00 (2012.01); G06F 40/30 (2020.01);
U.S. Cl.
CPC ...
G06N 5/02 (2013.01); G06F 40/30 (2020.01); G06Q 30/016 (2013.01);
Abstract

A system receives data associated with a communication between one or more individuals. The data is split between each of the one or more individuals into text associated with that individual. Each of the text is modified to remove stop words and to duplicate key words. The text is merged to form a text corpus, from which a bag of words model is generated. Topics of the bag of words are classified using a topic classifier model. A purpose is identified based on the returned topic and keywords from the topic classifier model. Returned topics and keywords from the topic classifier model are linked to the communication.


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