The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 22, 2022
Filed:
Aug. 26, 2020
Amazon Technologies, Inc., Seattle, WA (US);
Pavel Bhowmik, Seattle, WA (US);
Melanie C B Gens, Seattle, WA (US);
Sachin Midha, Bothell, WA (US);
Rahul Gupta, Waltham, MA (US);
Sriram Venkatapathy, Belmont, MA (US);
Xinhong Zhang, Mercer Island, WA (US);
Anoop Kumar, Fountain Valley, CA (US);
Pooja Sanjay Sonawane, Seattle, WA (US);
Samuel Harry Ingbar, Seattle, WA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
Techniques for evaluating a natural language understanding (NLU) component and determining an action to resolve an issue processing a user input are described. The system determines which component is invoked by a baseline NLU component is processing the user input, and which component is invoked by an updated NLU component. Based on that information, the system selects the action to resolve the updated NLU component generating an undesired response to the user input.