The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 22, 2022

Filed:

Oct. 28, 2020
Applicant:

Dell Products, Lp, Round Rock, TX (US);

Inventors:

Craig L. Chaiken, Pflugerville, TX (US);

Geroncio O. Tan, Austin, TX (US);

Assignee:

Dell Products, LP, Round Rock, TX (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/44 (2018.01); G06F 11/14 (2006.01); G06F 9/4401 (2018.01); G06F 9/451 (2018.01);
U.S. Cl.
CPC ...
G06F 11/1417 (2013.01); G06F 9/4403 (2013.01); G06F 9/4411 (2013.01); G06F 9/453 (2018.02);
Abstract

A method of instructing a user prior to a boot-up process of an information handling system may include, with an embedded controller (EC) of the information handling system, executing a guided diagnostic flow module to: determine that a power-on process has been initiated at the information handling system; determine whether the EC detected a power sequencing timeout during boot up; and determine at which power rail boot-up has hung during the power-on process; and where the EC either determines that the power sequencing timeout has occurred, determining a fault at an issue-experiencing hardware component operatively coupled to the determined power rail. The method may further include sending a message from the EC to a timing controller (TCON) of a display panel of the information handling system, to initiate a guided diagnostic flow, the guided diagnostic flow including: providing, at the display panel via the TCON, diagnostics steps from flash memory as instructions to the user of the information handling system to guide the user to perform a manual manipulation of the issue-experiencing hardware component of the information handling system to address the fault.


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