The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 15, 2022

Filed:

Sep. 30, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

James D. Creasman, Apex, NC (US);

Kevin D. Dillard, Holly Springs, NC (US);

Jeffrey K. Johnson, Greensboro, NC (US);

Barry J. Pellas, Durham, NC (US);

Matthew T. Pellas, Raleigh, NC (US);

Matthew K. Thomas, Raleigh, NC (US);

Paul A. Titus, Raleigh, NC (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 41/0806 (2022.01); H04L 41/084 (2022.01); H04L 41/08 (2022.01);
U.S. Cl.
CPC ...
H04L 41/0806 (2013.01); H04L 41/084 (2013.01); H04L 41/0883 (2013.01);
Abstract

A method and technique for utilizing user feedback of product installation includes initiating, on a client computing system by a user, an install module of a product to install an instance of the product on the client computing system according to a default installation process. The install module interfaces with a server system and retrieves feedback data collected by the server system in connection with prior installations of the product. The install module creates a modified installation sequence for the product on the client computing system from the default installation process based on the retrieved feedback data and then installs the instance of the product on the client computing system according to the modified installation process.


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