The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 15, 2022

Filed:

Jan. 06, 2020
Applicant:

Newvoicemedia, Ltd., Basingstoke, GB;

Inventors:

Alan McCord, Wakatipu Queenstown, NZ;

Ashley Unitt, Basingstoke, GB;

Mark Fellowes, Hawley, GB;

Andrew Carson, Woodley, GB;

Selma Ardelean, London, GB;

Assignee:

VONAGE BUSINESS LIMITED, Basingstoke, GB;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06N 20/00 (2019.01); G06Q 10/06 (2012.01); G06N 7/00 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/0633 (2013.01); G06N 7/005 (2013.01); G06N 20/00 (2019.01);
Abstract

A system for automatically automatic workflow triggering using real-time analytics, comprising an analytics server that receives and analyzes interaction information and a workflow server that produces workflow events based on the analysis, sends workflow events to handlers for processing, retrieves workflow-related data, and produces workflow reports for review, and a method for automatically automatic workflow triggering using real-time analytics.


Find Patent Forward Citations

McCord, Alan. (2022). System and method for intelligent sales engagement (U.S. Patent No. 11501232). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11501232

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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