The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 15, 2022
Filed:
Mar. 21, 2019
Applicant:
West Corporation, Omaha, NE (US);
Inventor:
Santhosh M. Shetty, Omaha, NE (US);
Assignee:
INTRADO CORPORATION, Omaha, NE (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/9536 (2019.01); G06F 16/951 (2019.01); G06F 16/9538 (2019.01); G06F 40/295 (2020.01); H04L 51/216 (2022.01);
U.S. Cl.
CPC ...
G06F 16/9536 (2019.01); G06F 16/951 (2019.01); G06F 16/9538 (2019.01); G06F 40/295 (2020.01); H04L 51/216 (2022.05);
Abstract
One example method of operation may include identifying a content thread in a content sharing forum, indexing all messages included in the content thread according to content of the messages to identify topics, ranking the topics of the content thread to identify highest weighted topics based on content of messages included in the topics, identifying one or more topic experts associated with the highest weighted topics, creating a notification with the one or more topic experts and the highest weighted topics, and posting the notification in the content sharing forum.