The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 15, 2022
Filed:
Jan. 23, 2019
Servicenow, Inc., Santa Clara, CA (US);
Ritika Goyal, Seattle, WA (US);
Szu-hsuan Lee, San Diego, CA (US);
Vincent Seguin, Encinitas, CA (US);
Kanwaldeep Kaur Dang, Sammamish, WA (US);
Anand Nikhil Mehta, Bellevue, WA (US);
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
The present approach relates generally to systems and methods for outputting metric data from resources with a database accessible by a client instance. The client instance is hosted by one or more data centers and accessible by one or more remote client networks. In accordance with the present approach, a request to track metric data related to a resource is received. Further, a configuration item (CI) is retrieved from a database accessible by the client instance based at least in part on data associated with the request. Further, a type of CI is identified. Even further, a resource type associated with the type of the CI is identified based at least in part on a resource abstraction layer accessible by the client instance. Further still, the resource type is linked to the resource table and metric data associated with the resource is outputted.