The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 08, 2022
Filed:
Sep. 01, 2020
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Matthew Richard James Thornhil, London, GB;
David Jon Griffin, Reigate, GB;
Luke Taher, Heswall, GB;
Assignee:
International Business Machines Corporation, Armonk, NY (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/06316 (2013.01); G06Q 10/067 (2013.01); G06Q 10/0633 (2013.01); G06Q 10/063114 (2013.01); G06Q 10/103 (2013.01);
Abstract
Runbook deployment based on confidence evaluation. Obtaining a runbook based on commands, where the commands relate to resolving an incident and determining an aggregated skill level of operators for the runbook based on historical resolutions of incidents by the operators. A confidence measure of the runbook is determined according to the aggregated skill level for the runbook. Deployment of the runbook is performed in accordance with the confidence measure.