The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 01, 2022
Filed:
Jan. 31, 2020
Walmart Apollo, Llc, Bentonville, AR (US);
Snehasish Mukherjee, Santa Clara, CA (US);
Haoxuan Chen, Mountain View, CA (US);
Phani Ram Sayapaneni, Sunnyvale, CA (US);
Shankara Bhargava Subramanya, Santa Clara, CA (US);
WALMART APOLLO, LLC, Bentonville, AR (US);
Abstract
A method for automatically rectifying in real-time anomalies in natural language processing systems. The method can include receiving command data from a user device of a user. The command data can correspond to a user request. The method further can include retrieving, from a new template database, a new request template corresponding to the user request. Additionally, the method can include retrieving, from the new template database, an output instruction corresponding to the new request template, when the new request template is found. The method further can include determining, by a machine learning system, the output instruction corresponding to the user request, when the new request template is not found. The method also can include transmitting the output instruction to a request processing system. The request processing system can be configured to perform the output instruction and transmit, to the user device, a response to the user request. Other embodiments are disclosed.