The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 01, 2022
Filed:
Nov. 18, 2020
International Business Machines Corporation, Armonk, NY (US);
Michael Elton Nidd, Zurich, CH;
Altynbek Orumbayev, Prague, CZ;
Jinho Hwang, Ossining, NY (US);
Larisa Shwartz, Greenwich, CT (US);
Jakub Krchak, Jindrichuv Hradec, CZ;
Qing Wang, Chappaqua, NY (US);
Frank Bagehorn, Dottikon, CH;
Ota Sandr, Prague, CZ;
Tomas Ondrej, Prague, CZ;
Srinivasan Parthasarathy, White Plains, NY (US);
Michal Mylek, Prague, CZ;
International Business Machines Corporation, Armonk, NY (US);
Abstract
In an approach to linking operational data with issues, a new event is received. The new event is associated to a story, where the story is related to an identified problem within the system, and further where the new event is associated with the story using machine learning techniques. The story is associated to related change requests based on a similarity between the story and related change requests, where the similarity between the story and the related change requests is associated using the machine learning techniques. A cost is calculated for the story. Responsive to associating the new event with a specific change request, the priority of the specific change request is updated based on the cost for the story.