The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 25, 2022
Filed:
Dec. 31, 2020
Capital One Services, Llc, McLean, VA (US);
Aniket Narasinh Sinkar, McLean, VA (US);
Arindam Chakraborty, McLean, VA (US);
Jeren Browning, McLean, VA (US);
Prabhahar Narayanan, McLean, VA (US);
Earl F. Sullivan, McLean, VA (US);
Manisha Shrikrishna Purkar, McLean, VA (US);
Ryan Quinn, McLean, VA (US);
Kevin Scott Rouse, McLean, VA (US);
Becky Jean Raschke, McLean, VA (US);
Capital One Services, LLC, McLean, VA (US);
Abstract
Some embodiments of the present application include obtaining communications with a user associated with a user account of a service. The communications may be analyzed using natural language processing to detect an instance of a first trigger within the communications. If detected, a data flag can be assigned to a data structure associated with the user account. In some embodiments, subsequent to the data flag being assigned to the data structure, a request may be obtained for a communication to be sent to the user. For instance, the request may be obtained responsive to determining that a value associated with the user account satisfies a condition. Based on the data flag and the request, the communication may be prevented from being sent to the user.