The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 25, 2022
Filed:
Mar. 31, 2020
Pricewaterhousecoopers Llp, New York, NY (US);
Suneet Dua, St. Petersburg, FL (US);
Luis Beaumier, St. Petersburg, FL (US);
Marc Nadeau, St. Petersburg, FL (US);
Ryan Edley, Chicago, IL (US);
Robert Coen, Tampa, FL (US);
Jason Victor Randall, Dunedin, FL (US);
Shannon M. Robinson, Memphis, TN (US);
PricewaterhouseCoopers LLP, New York, NY (US);
Abstract
A language understanding system is configured to process utterances to predict intents of users, including by suggesting utterances and intents based on searches performed by one or more microservices. A central service is configured to receive inputs/queries from a user, to communicate with a plurality of language processing microservices, and to return a response to the user. The microservices may be configured to apply respective search algorithms comparing the input to respective data sources such as databases, indexes, or knowledge graphs. The microservices may rate utterances and/or entities in the respective data sources with respect to the input. The one or more microservices may generate a ranked list and return the ranked list to the central service. The central service may then apply a secondary rating/ranking algorithm in order to select one or more predicted utterances and/or entities to return to the user based on the initial user input.