The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 25, 2022
Filed:
Aug. 05, 2019
Applicant:
Actiance, Inc., Redwood City, CA (US);
Inventor:
John Onusko, Garden Valley, CA (US);
Assignee:
Actiance, Inc., Redwood City, CA (US);
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/28 (2019.01); H04L 9/40 (2022.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06F 16/284 (2019.01); G06Q 10/10 (2013.01); H04L 63/10 (2013.01);
Abstract
The disclosed systems and methods relate to archiving communications. Information associated with one or more documents can be received. The documents can be captured from one or more communication modalities. The information can be normalized into a single information structure. A transcript of an interaction between participants can be generated for the communication modalities using the normalized information. The transcript can be stored in an archiving system.