The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 25, 2022
Filed:
May. 28, 2020
International Business Machines Corporation, Armonk, NY (US);
Ramya Raghavendra, New york, NY (US);
Mudhakar Srivatsa, White Plains, NY (US);
Joshua M. Rosenkranz, White Plains, NY (US);
Pranita Sharad Dewan, White Plains, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Aspects of the invention include generating a vector representation of a root node of the error based on a hierarchical topology of a computing system; generating a respective vector representations of each subject matter expert of a plurality of subject matter experts based at least in part on the hierarchical topology; selecting a subject matter expert based at least in part on the vector representation of root cause of the error; and uploading a diagnostic software to the computing system.