The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 18, 2022

Filed:

Jun. 23, 2020
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Jude Anasta, McLean, VA (US);

Claudia Yee, McLean, VA (US);

Alan Master, McLean, VA (US);

Tsanyo Tsanev, McLean, VA (US);

Jason Jobe, McLean, VA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 4/02 (2018.01); H04W 4/024 (2018.01); H04W 4/021 (2018.01); G06Q 10/04 (2012.01);
U.S. Cl.
CPC ...
H04W 4/024 (2018.02); G06Q 10/047 (2013.01); H04W 4/021 (2013.01);
Abstract

Methods and systems are discussed for location-based guidance based on interior conditions at a plurality of locations. For example, the system may receive, from a user device of a user, a user request to access a first service. The system may retrieve a plurality of locations that provide the first service. The system may retrieve an average density for respective first queuing areas at each of the plurality of locations at a first time interval, wherein the respective first queuing areas correspond to respective portions at each of the plurality of locations reserved for queuing users for the first service. The system may determine whether the average density for the respective first queuing areas at each of the plurality of locations at the first time interval exceeds a threshold average density. The system may, in response to determining a subset of the plurality of locations where the average density for the respective first queuing areas at the first time interval exceed the threshold average density, generate for display, on the user device, a recommendation for a location from the subset at which to access the first service at the first time interval.


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