The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 18, 2022

Filed:

Feb. 02, 2021
Applicant:

Olx Global B.v., Amsterdam, NL;

Inventors:

Ayushi Gupta, Noida, IN;

Kashish Mehta, Haryana, IN;

Shalab Vaishnav, East Delhi, IN;

Shivali Wason, New Delhi, IN;

Assignee:

OLX GLOBAL B.V., Amsterdam, NL;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); G06N 20/00 (2019.01); H04L 51/046 (2022.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06N 20/00 (2019.01); H04L 51/046 (2013.01);
Abstract

Provided are systems and methods for an interactive bot for multi-way communication. In one example, the method may include displaying a user interface including a communication session between a first user, a second user, and a chatbot, detecting, via a user interface, a request submitted by the first user to the second user via the user interface, determining, via a machine learning model, a response to the request based on a type of object associated with the communication session, and determining a confidence value of the determined response, and outputting a message from the chatbot via the user interface which includes the determined response, in response to the confidence value of the determined response being above a predetermined threshold value.


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