The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 18, 2022
Filed:
May. 26, 2020
Bank of America Corporation, Charlotte, NC (US);
Isaac Persing, Dallas, TX (US);
Emad Noorizadeh, Plano, TX (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Methods for mapping intents to utterances using a three-tiered system is provided. Methods may include receiving a plurality of predetermined action-topic pairs and a plurality of predetermined intents. Methods may include mapping the plurality of predetermined action-topic pairs to the plurality of predetermined intents via a one-to-many mapping. Methods may include receiving a linguistic utterance at a first tier of the three-tiered system. Methods may include translating the linguistic utterance at the first tier of the three-tiered system. Methods may include mapping the textual representation to one or more action-topic pairs included in the plurality of action-topic pairs. The mapping may be executed at the second tier of the three-tiered system. Methods may include identifying one or more intents that correlate to the textual representation. The identifying may be executed at the third tier. The identifying may be based on the mapping between the action-topics pairs and the predetermined intents.