The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 04, 2022

Filed:

Oct. 15, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Susan F. Crowell, Rochester, MN (US);

Jason A. Nikolai, Rochester, MN (US);

Andrew T. Thorstensen, Morrisville, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/64 (2006.01); H04M 1/656 (2006.01); H04M 3/56 (2006.01); H04M 7/00 (2006.01); H04L 67/10 (2022.01); G10L 15/26 (2006.01); G06F 40/30 (2020.01); G10L 15/18 (2013.01);
U.S. Cl.
CPC ...
H04M 1/656 (2013.01); G06F 40/30 (2020.01); G10L 15/26 (2013.01); H04L 67/10 (2013.01); H04M 3/56 (2013.01); H04M 7/0042 (2013.01); H04M 7/0054 (2013.01); G10L 15/1822 (2013.01); H04M 2201/40 (2013.01); H04M 2203/5009 (2013.01);
Abstract

A method and system are provided. The method includes automatically monitoring one or more voice communication sessions occurring on multiple communication devices to transcribe into text, by a processor-based voice-to-text transcriber, voices uttered by two or more respective participants other than a user in each of the voice communications sessions. The method further includes comparing, for each of the voice communication sessions, the topic of interest to conversation features derived from the text to detect a match there between. The method also includes providing the user with a summary of each of the voice communication sessions for which the match has been detected by said comparing step, the summary being based on the text. The method additionally includes automatically connecting the user to at least one of the voice communication sessions for which the summary thereof has been provided to the user.


Find Patent Forward Citations

Loading…