The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 04, 2022

Filed:

Jul. 23, 2021
Applicant:

Fmr Llc, Boston, MA (US);

Inventors:

Manikanta Panati, Cary, NC (US);

Allen Detmer, Patriot, IN (US);

Keith Pepin, Brookline, NH (US);

Amanda Bedard, Independence, KY (US);

Byung Chun, Kingston, MA (US);

Assignee:

FMR LLC, Boston, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); G06F 3/0484 (2022.01); G06F 9/54 (2006.01); G06F 9/451 (2018.01); H04L 65/1069 (2022.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 3/0484 (2013.01); G06F 9/453 (2018.02); G06F 9/542 (2013.01); H04L 65/1069 (2013.01);
Abstract

Methods and apparatuses are described for capturing and utilizing context data in virtual assistant communication sessions. A chat-based communication session is established between a virtual assistant application and a remote device. An event manager captures a first data event of the virtual assistant application. A parent software application receives the first data event and selects one or more session context data elements using a callback function of the first data event. The event manager captures a second data event of the parent software application comprising the session context data elements. The virtual assistant receives the second data event and inserts one or more messages comprising the session context data elements from the second data event into the chat-based communication session.


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