The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 04, 2022

Filed:

Dec. 27, 2017
Applicant:

Airbnb, Inc., San Francisco, CA (US);

Inventors:

Lenny Rachitsky, San Francisco, CA (US);

Samuel Alan Haugh, San Francisco, CA (US);

Nelson Aurel Gauthier, San Francisco, CA (US);

Assignee:

Airbnb, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G09B 19/00 (2006.01); G09B 7/00 (2006.01); H04W 4/021 (2018.01); H04W 4/21 (2018.01); H04W 4/029 (2018.01); H04L 67/10 (2022.01); H04W 4/02 (2018.01);
U.S. Cl.
CPC ...
G09B 19/0061 (2013.01); G09B 7/00 (2013.01); H04L 67/10 (2013.01); H04W 4/021 (2013.01); H04W 4/027 (2013.01); H04W 4/029 (2018.02); H04W 4/21 (2018.02);
Abstract

Systems and methods for empirical expert determination and question and answer routing are provided. They system collects location tracking data about each user and analyzes the location tracking data to empirically determine the level of expertise a particular user has for a specific venue/event or a specific geographic region at a particular scale on a map. The system receives questions about a specific venue/event or about a category of venue/event in a specific geographic region at a particular scale on a map and routes those questions in real time to one or more experts for the specific venue/event or the category of venue/event in the specific geographic region. The system receives a response to the question from at least one of the one or more experts and routes the response back to the requestor, also in real time. The system also efficiently represents the location of a plurality of venues/events and/or users within a specific geographic region on a displayed map at a plurality of scales of the map.


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