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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11461786 B1

PDFFull Text
Date of Patent:
Oct. 04, 2022

Filed:

Mar. 02, 2020

Systems, methods, and apparatuses for implementing cross cloud engagement activity visualization without requiring database merge or data replication

Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Mark Knapp, San Francisco, CA (US);

Meredith Brown, Piedmont, CA (US);

Vignesh Elamvazhuthi, Milpitas, CA (US);

Gauri Subodh Mawalankar, Pleasanton, CA (US);

Jia Chen, Palo Alto, CA (US);

Kattie Mun Mun Tay, San Francisco, CA (US);

Spencer Derek Williams, Woodstock, GA (US);

Ovidio Peduri, Atlanta, GA (US);

Daniel Dara, Hollywood, FL (US);

Juan Nunez, Atlanta, GA (US);

Tal Levy Meruk, Walnut Creek, CA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:

Elliott, Ostrander & Preston, P.C.

Primary Examiner:

Phuong Thao Cao

Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06F 16/9035 (2019.01); G06Q 30/02 (2012.01); G06F 16/2457 (2019.01); G06F 3/0482 (2013.01); H04L 67/10 (2022.01); G06F 9/455 (2018.01); G06F 16/9535 (2019.01); G06F 16/25 (2019.01);
U.S. Cl.
CPC ...
G06Q 30/01 (2013.01); G06F 3/0482 (2013.01); G06F 9/45558 (2013.01); G06F 16/24575 (2019.01); G06F 16/256 (2019.01); G06F 16/9035 (2019.01); G06F 16/9535 (2019.01); G06Q 30/0242 (2013.01); H04L 67/10 (2013.01);
Abstract

Described herein are means for implementing cross cloud engagement activity visualization without requiring database merge or data replication. For instance, an exemplary system includes: means for operating a database system communicably interfaced with the system of the host organization; means for operating a virtual entity bridge communicably interfacing the system with a remote cloud platform storing engagement activity data representing interactions of potential customers with a marketing campaign; means for generating a unified GUI to display a plurality of the CRM records at a user computing device; means for surfacing a plurality of related rows from the stored engagement activity data related to one of the plurality of CRM records by automatically querying the remote cloud platform via the virtual entity bridge for the plurality of related rows; means for populating the unified GUI with the surfaced plurality of rows; and means for transmitting the unified GUI to the user computing device for display.

Find Patent Forward Citations

Knapp, Mark. (2022). Systems, methods, and apparatuses for implementing cross cloud engagement activity visualization without requiring database merge or data replication (U.S. Patent No. 11461786). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11461786

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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