The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 04, 2022

Filed:

Oct. 14, 2020
Applicant:

Openstream Inc., Somerset, NJ (US);

Inventor:

Rajasekhar Tumuluri, Bridgewater, NJ (US);

Assignee:

Openstream Inc., Somerset, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/35 (2020.01); G06N 5/04 (2006.01); G06K 9/62 (2022.01); G06F 40/49 (2020.01);
U.S. Cl.
CPC ...
G06N 5/043 (2013.01); G06F 40/49 (2020.01); G06K 9/6293 (2013.01);
Abstract

Methods and systems for multi-modality soft-agents for an enterprise virtual assistant tool are disclosed. An exemplary method comprises capturing, with a computing device, one or more user requests based on at least one multi-modality interaction, populating, with a computing device, soft-queries to access associated data sources and applications, and mining information retrieved by executing at least one populated soft-query. A soft-query is created from user requests. A multi-modality user interface engine annotates the focus of user requests received via text, speech, touch, image, video, or object scanning. A query engine populates queries by identifying the sequence of multi-modal interactions, executes queries and provides results by mining the query results. The multi-modality interactions identify specific inputs for query building and specific parameters associated with the query. A query is populated and used to generate micro-queries associated with the applications involved. Micro-query instances are executed to obtain results.


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