The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 04, 2022
Filed:
Aug. 12, 2019
Accenture Global Solutions Limited, Dublin, IE;
Ashok Vira, Mumbai, IN;
Raghavan Iyer, Bangalore, IN;
Sangita Agarwal, Bangalore, IN;
N. R. Srikanth, Bengaluru, IN;
Chellappan Murugappan, Chennai, IN;
Swetha Kommaraju, Hyderabad, IN;
Sankara Narayanan, Bengaluru, IN;
Accenture Global Solutions Limited, Dublin, IE;
Abstract
A device may receive a query from a user device, and may process the query using a machine learning model to determine categories related to the query. The device may send a message, instructing a user to select a category, to the user device to cause the user device to display the message. The device may receive, from the user device, a selection related to the categories, and may call, based on the selection, a module to cause the module to process the query. The device may receive from the module a response to the query, and may send the response to the user device, to cause the user device to display the response. The device may send the query, the selection, and the response to one or more servers for storage, and may retrain the machine learning model based on information stored by the one or more servers.