The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 27, 2022
Filed:
Mar. 09, 2021
Applicant:
Cordial Experience, Inc., San Diego, CA (US);
Inventors:
Adam Gillespie, San Diego, CA (US);
Chris McGreal, San Diego, CA (US);
Daniel Smith, San Diego, CA (US);
Assignee:
CORDIAL EXPERIENCE, INC., San Diego, CA (US);
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/046 (2022.01); H04L 51/214 (2022.01); H04L 51/52 (2022.01); H04L 51/234 (2022.01);
U.S. Cl.
CPC ...
H04L 51/046 (2013.01); H04L 51/214 (2022.05); H04L 51/234 (2022.05); H04L 51/52 (2022.05);
Abstract
A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.