The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 27, 2022

Filed:

Nov. 03, 2017
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Ramesh T. Bangalore, Redmond, WA (US);

Charles D. McClintock, Bellevue, WA (US);

Sushma Ashwin Rao, Snoqualmie, WA (US);

Neelanjana Sachdev, Redmond, WA (US);

Dhruv Malhotra, Redmond, WA (US);

Scott Garrett Thompson, Seattle, WA (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); G06F 9/451 (2018.01); G06F 8/38 (2018.01); G06F 11/34 (2006.01); H04M 3/523 (2006.01); H04M 15/00 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0203 (2013.01); G06F 8/38 (2013.01); G06F 9/453 (2018.02); G06F 11/3438 (2013.01); G06Q 30/02 (2013.01); H04M 3/5233 (2013.01); H04M 15/852 (2013.01);
Abstract

A system to obtain multiple feedback inquiries associated with an application and to ensure that at least a minimum duration passes between successive inquiries being shown to a user. The system may receive dynamic inquiries from an inquiry server that is external to the client device running the application and also receive static inquiries included within computer code of the application. The system may order (e.g., rank) the multiple inquiries according to priority to generate a prioritized inquiry sequence. The system may then refrain from exposing low priority inquiries if higher priority inquiries have yet to be exposed to solicit user input. Individual inquiries can include a classifier to enable the system to determine associations between discrete inquiries and to govern a rate at which groups of associated inquiries are shown to a user.


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