The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 20, 2022

Filed:

Sep. 14, 2020
Applicant:

Hand Held Products, Inc., Charlotte, NC (US);

Inventors:

James Geisler, Pittsburgh, PA (US);

Steven Thomas, Murrysville, PA (US);

John Pecorari, Harrison City, PA (US);

Adam Jack Hertzman, Pittsburgh, PA (US);

Duff Halart Gold, Apollo, PA (US);

Jared John Schmidt, Pittsburgh, PA (US);

Brian Matthew Connelly, Verona, PA (US);

Christopher Lofty, Canonsburg, PA (US);

Surya K. Tanneru, Pittsburgh, PA (US);

Navaneetha Myaka, Pittsburgh, PA (US);

Kurt Charles Miller, Trafford, PA (US);

Duane Littleton, Olmsted, OH (US);

Brent Alan Nichols, Fort Mill, SC (US);

Michael Naughton, Oakmont, PA (US);

Keith Braho, Murrysville, PA (US);

Tonya L. Custis, Minneapolis, MN (US);

Kwong Wing Au, Bloomington, MN (US);

Ronald Shane Fazzio, Eden Prairie, MN (US);

Arup Suprakash Mukherjee, Monroeville, PA (US);

Justin Allan Volz, Verona, PA (US);

Kartik Suchindra Babu, Pittsburgh, PA (US);

Assignee:

HAND HELD PRODUCTS, INC., Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06Q 10/08 (2012.01); G06F 3/16 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/0633 (2013.01); G06F 3/167 (2013.01); G06Q 10/08 (2013.01);
Abstract

A workflow management system for managing the storage, retrieval, and transport of items in a warehouse includes a voice-directed mobile terminal. The system also includes a server computer in communication with the voice-directed mobile terminal. The server computer includes a tasking module for transmitting task data to the voice-directed mobile terminal. The server computer also includes a workflow-analysis module for generating, based at least in part upon an analysis of workflow dialog between the voice-directed mobile terminal and the user, performance data relating to the performance of tasks associated with the storage, retrieval, and/or transport of the items.


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