The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 20, 2022
Filed:
May. 09, 2018
Kyndryl, Inc., New York, NY (US);
Edson Gomes Pereira, São Paulo, BR;
Alexandre Baltar, São Paulo, BR;
Thiago C. Rotta, São Paulo, BR;
Rodrigo Candido Leme, Brazil, BR;
Kyndryl, Inc., New York, NY (US);
Abstract
A process collects information about multiple systems of a computing environment from environmental tools web sources. The process builds and trains a classification model that extracts relevant information that classifies technical issues of the computing environment. The process performs root cause and predictive analyses, and identifies root causes of experienced technical issues and predicted technical issues. Based on identifying the root causes of the experienced technical issues, or identifying predicted issues, the process provides suggested corrective actions or optimization actions. Effectiveness of the suggested corrective actions and suggested optimization actions is tracked, and results of the tracking are fed into a training process that further trains the classification model.