The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 13, 2022
Filed:
Nov. 19, 2019
International Business Machines Corporation, Armonk, NY (US);
Yang Yu, Acton, MA (US);
Ming Tan, Malden, MA (US);
Shasha Lin, Cambridge, MA (US);
Saloni Potdar, Arlington, VA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A system includes a memory having instructions therein and at least one processor configured to execute the instructions to: receive a natural language question; determine, from a chat log comprising a plurality of chat session logs, a set of chat session logs most relevant to the natural language question; determine a respective plurality of non-overlapping text spans most relevant to the natural language question within each of a respective plurality of conceptual pseudo-documents; determine a conceptual pseudo-document most relevant to the natural language question; extract a question-answer pair most relevant to the natural language question from the most relevant pseudo-document; and convey the most relevant question-answer pair to a user. Each one of the conceptual pseudo-documents corresponds to a respective one of the most relevant chat session logs.