The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 13, 2022

Filed:

Jun. 23, 2020
Applicant:

Sap SE, Walldorf, DE;

Inventors:

Deng Feng Wan, Shanghai, CN;

Yangchun Deng, Shanghai, CN;

Zuxing Wang, Shanghai, CN;

Hui Zhang, Shanghai, CN;

Assignee:

SAP SE, Walldorf, DE;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/2457 (2019.01); G06N 3/08 (2006.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 16/24578 (2019.01); G06N 3/08 (2013.01); G06N 20/00 (2019.01);
Abstract

A query is received that requests issues relevant to a user. Thereafter, a plurality of issues responsive to the query are retrieved. The retrieved issues are ranked using a first machine learning model to result in a first subset of the retrieved issues. The first subset of the retrieved issues are then ranked using a second, different machine learning model to result in a second subset of the retrieved issues which are a subset of the first subset of the retrieved issues. Data can then be provided which is responsive the query and includes at least a portion of the second subset of the retrieved issues. Related apparatus, systems, techniques and articles are also described.


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