The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 13, 2022
Filed:
Jan. 20, 2021
Kyocera Document Solutions, Inc., Osaka, JP;
Zsolt Hajdu, Torrance, CA (US);
KYOCERA DOCUMENT SOLUTIONS INC., Osaka, JP;
Abstract
A method of retrieving printer error logs from a printer or a multi-function printer with a printer memory buffer and internal non-volatile storage involves receiving a print error. A processor determines if a print error is a fatal error or a non-fatal error. On condition the print error is a non-fatal error, the event log located in the printer memory buffer is printed using the printer or the multi-function printer. On condition the print error is a fatal error, the processor determines if there is enough storage capacity to save the fatal error into the internal non-volatile storage. On condition there is enough storage capacity, the processor saves the event log into the internal non-volatile storage. The user is then instructed to power cycle the printer or the multi-function printer.