The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 06, 2022
Filed:
Dec. 15, 2017
Sap SE, Walldorf, DE;
Richard Joe, San Jose, CA (US);
SAP SE, Walldorf, DE;
Abstract
Disclosed herein are system, method, and computer program product embodiments for generating support user permissions to allow access to a cloud computing platform. In an embodiment, a host system may host a cloud computing platform and may provide access to the cloud computing platform to a tenant system. The tenant system may then facilitate access to the cloud computing platform to users. The tenant system may maintain a list of authorized users separate from the host system. In an embodiment, if the tenant system requests support from the host system to fix a problem, the host system is able to generate access for support users to access the cloud computing platform to troubleshoot the problem. In an embodiment, even though the tenant system maintains a separate list of authorized users, the host system is able to generate support user permissions.