The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 30, 2022

Filed:

Apr. 02, 2020
Applicant:

Paymentus Corporation, Charlotte, NC (US);

Inventor:

Dushyant Sharma, Waxhaw, NC (US);

Assignee:

PAYMENTUS CORPORATION, Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); G06F 9/451 (2018.01); G06N 20/00 (2019.01); G06F 3/16 (2006.01); G10L 15/18 (2013.01); H04L 65/1069 (2022.01); G10L 15/26 (2006.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 3/16 (2013.01); G06F 9/453 (2018.02); G06N 20/00 (2019.01); G10L 15/1815 (2013.01); G10L 15/26 (2013.01); H04L 65/1069 (2013.01);
Abstract

Methods, apparatuses, and computer program products are described for aggregating user sessions for conversational exchanges using a virtual assistant. A user device can receive conversational inputs, convert the conversational inputs into textual strings, associate, based upon semantic analysis of different portions of the textual strings, a first network and a second network, and initiate, respectively, a first and second user session with a first response module of the first network and a second response module of the second network. The portions of textual strings can be transmitted to the first and second response modules via, respectively, the first and second user sessions. Once response fragments are received from the first and second response modules, the response fragments can be combined in a semantically suitable order to form a generated response.


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