The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 30, 2022

Filed:

Dec. 21, 2020
Applicant:

Fujitsu Limited, Kawasaki, JP;

Inventors:

Ichiro Kotani, Nagoya, JP;

Makoto Adachi, Akashi, JP;

Takashi Maeda, Yokohama, JP;

Takafumi Konno, Nagoya, JP;

Kazuki Yamada, Nada, JP;

Assignee:

FUJITSU LIMITED, Kawasaki, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/28 (2019.01); G06F 16/2457 (2019.01); G06F 7/08 (2006.01); G06F 16/23 (2019.01);
U.S. Cl.
CPC ...
G06F 16/287 (2019.01); G06F 7/08 (2013.01); G06F 16/2365 (2019.01); G06F 16/24578 (2019.01);
Abstract

A method includes: determining, based on an elapsed time, a priority for each of groups obtained by clustering a plurality of pieces of response information based on similarity between the pieces of response information, each response information indicating a response to an event that has occurred, the elapsed time being measured from a time period in which the event recorded in each response information of each group occurred most often; calculating credibility for each response information, based on a number of times specifications of a system relating to the event have been changed after the response, and an elapsed time from date and time when the response recorded in the pieces of response information has been made; and controlling a presentation mode upon presenting the plurality of pieces of response information, based on the priority calculated for each group and the credibility calculated for each response information.


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